CPOs are increasingly pursuing the goal of simplification by using evolving new orchestration capabilities for fine-grained automation of highly-tailored operating models that overlay a complex systems landscape.

They are also pushing for a more simplified UX (user experience) and self-service capability to engage stakeholders, suppliers, and other third parties. The goal is for these partners to help themselves while freeing up procurement to pursue more aggressive automation within procurement.

The Spend Matters article, “The Rise of Procurement: The Evolution from Chatbot Assistants to Strategic Copilots and Agents”, was commissioned by SAP and discusses how chatbot assistants are evolving into strategic copilots and agents. It's a must-read for CPOs looking to simplify processes.

Key points from the article include:

• How GenAI reduces internal and external procurement complexity, friction and maverick spend.
• How GenAI enables seamless workflows across systems and data, automating tasks for strategic focus.
• How GenAI embeds intelligence for intuitive, context-aware interactions (a key driver for digital transformation).
• How copilots and agents guide complex decisions like supplier risk, contract analysis, and sourcing strategies.

Download the document today and discover how CPOs are using SAPs GenAI solutions to push for simplicity in procurement.